Terms & Conditions

A legal disclaimer

Welcome to Purple Passion Recovery. By accessing our website or booking our services, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

Purple Passion Recovery provides non-medical pre-operative and post-operative care, support, and recovery assistance services. Our services are designed to help clients rest, recover, and manage daily tasks during the healing process.

We are not a medical facility, and our staff do not provide medical diagnoses or treatments.

2. Booking and Payments

A consultation call is required before services are confirmed.
Service deposits or full payments must be made before the appointment date.
Payments can be made via approved methods listed on our website or invoice.
Refund Policy: Cancellations made within one week of the service date are non-refundable.

3. Client Responsibilities

By booking with Purple Passion Recovery, you agree to:

Provide accurate health and contact information.
Follow post-operative care instructions provided by your surgeon or medical professional.
Notify us of any changes to your health or recovery plan before services begin.

4. Our Responsibilities

We agree to:

Provide professional, compassionate, and confidential recovery support.
Maintain your privacy under HIPAA and related privacy laws.
Respond promptly to questions, scheduling, and client needs.

5. Health and Safety Disclaimer

Our services are supportive and non-medical. We do not replace licensed medical care.

In case of a medical emergency, always contact your doctor or call 911.

Purple Passion Recovery is not responsible for medical complications, adverse reactions, or outcomes related to surgical procedures or medications.

6. Privacy and Confidentiality

Your information is handled according to our Privacy Policy and is protected under applicable privacy laws.

7. Limitation of Liability

By using our services, you acknowledge that Purple Passion Recovery and its representatives are not liable for:

Medical complications during or after surgery.
Injury, loss, or damage resulting from third-party services or facilities.
Any indirect, incidental, or consequential damages.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on our website with the new effective date.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Email: letsheal@purplepassionrecovery.com

Location: Chicago, Illinois

Terms & Conditions

A legal disclaimer